MyGuide.chat Be guided with AI

Privacy Policy

Privacy Policy for MyGuide.chat - Operated by Viralio LLC, Alberquue, New Mexico

At MyGuide.chat, we prioritize your privacy and are fully committed to protecting any information we collect from or about you. This Privacy Policy outlines our practices concerning Personal Information when you use our Services. It’s important to note that this policy is specific to MyGuide.chat and does not encompass content processed for our business clients. Please be aware that our use of such data is subject to separate agreements with our business clients.

1. Collection of Personal Information:

We gather Personal Information in various ways:

Information You Provide: When you create an account, we collect details associated with your account, including your name, contact information, account credentials, payment card information, and transaction history (“Account Information”). We also collect Personal Information within the input, file uploads, or feedback you provide to our Services (“Content”). Any communication with us results in the collection of your name, contact information, and message contents (“Communication Information”). When you interact with our social media pages on platforms like Instagram, Facebook, Medium, Twitter, YouTube, and LinkedIn, we collect Personal Information you choose to share, including your contact details (“Social Information”). We may receive aggregate information from companies hosting our social media pages.

Automated Collection: When you use our Services, we automatically collect Technical Information about your visit and interactions, including Log Data (IP address, browser information, interaction history with our website), Usage Data (activity details, time zone, country, dates and times of access, device type), and Device Information (device name, operating system, device identifiers, and browser).

Cookies: We employ cookies to enhance your user experience. You can manage your cookie preferences through your browser settings.

2. Use of Personal Information:

We may utilize Personal Information for various purposes:

To provide, manage, and analyze our Services.
To enhance our Services and conduct research.
To communicate with you. To develop new programs and services. To prevent fraud, criminal activities, or misuse of our Services. To protect our IT systems, architecture, and networks. To facilitate business transfers. To comply with legal obligations, and processes, and safeguard our rights, privacy, safety, or property.

3. Disclosure of Personal Information:

Under specific circumstances, we may disclose your Personal Information to third parties, unless prohibited by law:

Vendors and Service Providers: We share Personal Information with vendors and service providers to support our business operations and deliver Services.

Business Transfers: In the case of strategic transactions, reorganization, bankruptcy, or service transition, Personal Information may be disclosed during due diligence, transferred to a successor or affiliate as part of that Transaction.

Legal Requirements: We may share Personal Information, including information about your interaction with our Services, when required by law or to protect rights, safety, security, or property.

Affiliates: Personal Information may be disclosed to our affiliates in accordance with this Privacy Policy.

4. Your Rights:

You may have certain rights regarding your Personal Information, depending on your location. These rights may include access, deletion, correction, data portability, restriction, withdrawal of consent, and the ability to object to data processing. To exercise your rights, please contact us at [insert contact details].

5. Security and Retention:

We employ reasonable security measures to safeguard Personal Information from loss, misuse, and unauthorized access. Personal Information is retained for as long as needed to provide our Services, resolve disputes, protect security, or comply with legal obligations.

6. International Users:

By using our Services, you acknowledge that your Personal Information may be processed and stored in the United States. We also may disclose Personal Information to service providers and affiliates in other jurisdictions as needed.

7. Changes to the Privacy Policy:

We may update this Privacy Policy periodically and will post any changes on this page. Please review it regularly, as continued use of our Services indicates your acceptance of any changes.

8. Contact Us:

For questions or concerns about this Privacy Policy, please contact our support team using our contact form.

By using MyGuide.chat, you agree to the terms outlined in this Privacy Policy.